Shipping policy

Shipping Policy

Thank you for shopping with Parfum Haus.

Processing Times

• Retail fragrance orders are typically processed within 2–5 business days.
• Custom and personalized products may require additional production time. Estimated production timelines will be provided at the time of purchase.

Shipping Times

• Standard shipping within the United States typically takes 3–7 business days after processing.
• Delivery times may vary based on carrier delays, weather conditions, or destination.

Order Tracking
Once your order has shipped, you will receive a tracking number via email.

Shipping Rates
Shipping rates are calculated at checkout based on the destination and selected shipping method.

Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date at hello@parfumshaus.com.

Custom Products
Custom fragrance favors, personalized items, and event-related products may require extended production and shipping timelines. Estimated delivery dates will be communicated prior to fulfillment.

Contact
For shipping questions, please contact:
hello@parfumshaus.com